I just wanted to start a discussion so newcomers can easily find out how happy people are with their app experience. Are you satisfied or do you have regrets about the app? Are the problems minor or major? Is support for the app good or bad?
Thank you for supporting Reolink. If you have problems during operation, please feel free to contact us for assistance. Welcome everybody to share the user experience on our product, we will forward your suggestions to our R&D people and try our best to make our camera better and smarter.
Everything about the app is fine except for the fact that connecting via mobile data for live view almost never works.
Does anyone have this issue where a camera stops connecting to wifi and it all of sudden wants your admin password which I don't know because it didn't ask for one when I got everything working in the beginning with the android app. usually the password is admin admin....something easy like that to get into until you change it and don't write down somewhere.
The question does not specify which camera. ”Out of the box” I believe the password is actually ”password”. Of course, the user is encouraged to change the password to something more exotic. If the password is no longer ”password”, it might be necessary to ”reset” the camera and set it up again from scratch.
The username is admin and the default password is blank(no password). If you forget the password you set before, you need to factory reset the camera and set a new password. If you have other problems, please send an email to firstname.lastname@example.org. Our support team will check it for you soon. Thanks.
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