Forum General Discussion HELP! Unable to view ARGUS camera on smartphone when away from home...

This topic contains 1 reply, has 2 voices, and was last updated by  Bob 1 year, 11 months ago.

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  • #75219

    Jennifer
    Participant

    HELP! I am only able to access/view camera when I'm home. Unable to view camera on my smartphone when not connected to home internet.

    If wifi is disabled, smartphone app cannot connect/view camera. When logged into neighbor's wifi on my smartphone, unable to connect/view camera.

    Smartphone: Android Note 3

    WHAT AM I DOING WRONG???

    #75383

    Bob
    Moderator

    Would you please contact our support by submitting request ticket on the right-down corner of reolink.com and our support will help you resolve the issue ASAP. Thank you ~

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