Forum Security Cameras Wi-Fi Cameras Green colour turn to pink colour need reboot to fix it.

This topic contains 2 replies, has 2 voices, and was last updated by  ray33 3 months, 1 week ago.

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  • Author
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  • #306472

    ray33
    Participant

    It occurs several time and need to reboot to fix the problem

    #306542

    Carl
    Keymaster

    At first, please restore the camera to factory settings for a check. And then, please confirm if the firmware of this camera is the latest version. If not, please upgrade the firmware to the latest one and check if the abnormal image still exists. If the problem goes on, please send an email to support@reolink.com. The support team will provide you a final solution. Thanks.

    #308009

    ray33
    Participant

    At first, please restore the camera to factory settings for a check. And then, please confirm if the firmware of this camera is the latest version. If not, please upgrade the firmware to the latest one and check if the abnormal image still exists. If the problem goes on, please send an email to support@reolink.com. The support team will provide you a final solution. Thanks.

    Thank you, done restore to factory settings now wait and see.

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