Forum Software Reolink Client Forgot password

This topic contains 1 reply, has 2 voices, and was last updated by  Anonymous 3 years, 5 months ago.

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  • #3293

    Rreinha
    Participant

    I forgot the admin password and click forgot password. It gives me a random number .
    Now what do I do with it?

    #3340

    Anonymous

    Hi Rreinha,

    Please contact reolink support by email support01@reolink.com for the super password by providing the RADOM CODE.
    1. Contact support01@reolink.com
    2. Wait for email reply, which indicates support is online
    3. Click FORGET PASSWORD
    4. Get the RANDOM CODE
    5. Send the code to email support01@reolink.com immediately
    6. Reolink support will offer the SUPER PASSWORD in 1 min upon your email
    7. Fill in SUPER PASSWORD and you will get the page for creating your new password.

    Note: the random code is only valid for a few minutes, so, it is a must to have the support online and get the valid super password.

    Thanks.

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