Forum Announcements and News Firmware Upgrade Firmware Upgrade option not shown ... help?

This topic contains 3 replies, has 3 voices, and was last updated by  Cynthia 4 months ago.

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  • Author
    Posts
  • #1135925

    percosan
    Participant

    Hello
    I am running a very old version of the firmware, but, when trying to upgrade my system does not allow upgrading (is not presented in the client).
    Has anyone else experienced this problem?
    Is it possible to reflash via USB without the client?
    Thank you,
    -p

    Screen-Shot-2020-10-19-at-8.45.30-AM

    #1135950

    Rob
    Participant

    Is this for an NVR? You can use a flash drive for an upgrade firmware on the NVR or windows client on a PC.

    #1136021

    percosan
    Participant

    Thank you Rob, I neglected to indicate that this is for my NVR.
    Unfortunately, my client software (on Mac and a borrowed PC) does not have the capability to ”Upgrade” (see the attached photo).
    Once again, thank you for your response.
    -p

    #1137641

    Cynthia
    Keymaster

    Could you please submit a ticket via https://support.reolink.com/hc/en-us/requests/new?
    We will help you solve the problem in detail.

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