Is this for an NVR? You can use a flash drive for an upgrade firmware on the NVR or windows client on a PC.
Thank you Rob, I neglected to indicate that this is for my NVR.
Unfortunately, my client software (on Mac and a borrowed PC) does not have the capability to ”Upgrade” (see the attached photo).
Once again, thank you for your response.
Could you please submit a ticket via https://support.reolink.com/hc/en-us/requests/new？
We will help you solve the problem in detail.
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