Forum Software Client Software for PC drops video and re-acquires repeatedly

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    After updating the firmware on the NVR, and on all cameras, and upgrading the Client software for PC to version, the client software application has been very unstable.

    When I launch the application from my PC, it fires up and connects to the NVR, and all video is displayed as expected.

    Then, about at 1 minute intervals, the video windows in the application all drop (go blank) and then after about 10-15 seconds, the pictures come back. This repeats endlessly.

    Any Ideas why the client software would be so unreliable after new firmware and software?

    NVR: Model RLN8, version N170605
    Software: V7.2.2.10
    RLC-422- Version: 843_17061505
    RLC-423- Version: 843_17061508
    C2 Version: 843_17061509



    Would you please contact our support by submitting request ticket on the right-down corner of and our support will help you resolve the issue ASAP. Thank you ~

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