Forum Software Reolink Client Clear Stream on Windows Client 64-Bit

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 1 week, 3 days ago.

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  • #1128668

    andy
    Participant

    Hello,

    Can anyone tell me why the clear stream isn't available in the Windows client? I have installed this client on countless installs and it's always the same problem – clear stream isn't available to select in the windows client.

    I install these cameras for clients (as well as at my home) and I always end up installing a 3rd party solution. I use the Synology VS360HD as a viewer instead of the Reolink client along with Synology Surveillance Station to manage my recordings. I would love to use only the Reolink client, but the poor image quality in the Windows client prevents me from doing so.

    Does anyone know how I can get my streams in the client to use the clear stream?

    Thanks!
    Andy

    #1129339

    Cynthia
    Keymaster

    Hi, there. You can send an email to the support team(support@reolink.com) and they will help you as soon as possible

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