Forum Security Cameras Wi-Fi Cameras Cannot view Argus Eco via app when overseas

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 10 months, 2 weeks ago.

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  • #390063

    Mr Ed
    Participant

    I'm out of the country and was trying to check my Argus Eco via the App on my mobile, but I keep getting a ”connection failed” message, no matter whether my mobile device is connected via a local wifi network or the local mobile network. Does this mean you can't check your Argus Eco when you're overseas? 🙁

    #391499

    Cynthia
    Keymaster

    If the camera is online, we can successfully access the camera no matter it's local network or external network.
    In your case, it's better to send an email to support@reolink.com
    Our technical support will help you.
    Thank you in advance.

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