Forum Software Reolink Mobile App Camera passwords in mobile app – auto fill with account login

This topic contains 6 replies, has 4 voices, and was last updated by  Cynthia 4 months, 3 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #419641

    eliaschief
    Participant

    I expected the camera passwords to be automatically entered when I log into my Reolink account in the mobile app. Unless I missed something, every time I setup the app, I have to enter the password for all my cameras.

    #421625

    Cynthia
    Keymaster

    Do you mean the login password for the camera?
    If you successfully accessed it once, it's unnecessary to put the password again.
    It will be remembered.

    #422027

    eliaschief
    Participant

    I mean, after installing the app, I login with my Reolink account but then I still have to enter each camera's password (at least once). On some smart devices it's a real pita using a remote control with an onscreen keyboard.

    #422210

    Crimp On
    Participant

    During setup, when adding cameras, the password has to be entered for every camera, but AFTER SETUP, when simply opening the app, it does not ask for passwords, correct?

    My Android app works this way. Add cameras once, access over and over.

    #425554

    Cynthia
    Keymaster

    Yes, that is correct.
    Thank you sincerely for sharing your thoughts. We will forward your feedback to the R&D team to evaluate.
    We will take your request seriously and work hard to make our products better.
    Have a nice day!

    #451887

    ppalmernc
    Participant

    I want to make sure I understand this right. Each camera needs its own password, is this correct? And what if I forget the password of just one camera, I would only need to reset the one camera correct?
    I'm talking about argus 2 cameras.
    Thanks

    #453620

    Cynthia
    Keymaster

    Yes, each camera has its own password, you can set up all your cameras with the same password, if you forget the camera password you can factory reset the camera by press the camera reset button.

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