I downloaded and applied firmware upgrade 448_19061407 to one of my RLC-410-5MP (IPC_51516M) cameras and now I can't get into camera settings from the camera's web interface. I just get a message saying ”Reloading. App detected that firmware of your device has been upgraded, now it will reload this App.” whenever I hit the gears icon. Screen shot of error message attached.
I have tried rebooting the camera, but it still gives me the same error.
I need to know how I can now downgrade the firmware on this camera as I can't get into the maintenance menu firmware section any more from the web interface and I can't maintain firmware from the awful Android app.
Sorry for the inconvenience. Could you please take a screenshot of this post and send an email to firstname.lastname@example.org? We will help you figure it out via email or phone as you want. Thanks.
have you tried to delete the browser-cache?
This solved the same problem I hab after firmware-update to ma RLC-423
Thank you Bernd! You're a star.
It didn't even cross my mind to clear the browser cache, but I just cleared it and can now get into settings again from the browser.
I read your message just after I logged a support call 🙂
Back to nearly normal. Now all I have to wait for is Reolink to produce a firmware that doesn't need Adobe Flash!
Anyway, thank you again!
Amazing solution, by the way! You can simply comprehend http://www.fastcustomwritinghelp.com/blog/what-is-it-like-to-be-a-dissertation-writer when using this service.
Can you tell me how to delete the browser cache?
I just upgraded the same firmware and can't sign in. Not sure what to do. Thanks
Never mind, Bernd. Figured it out, but it still doesn't fix my problem. No cameras because it keeps saying incorrect password, etc.
If the issue still exit please kindly send an email to email@example.com, We will help you figure it out soon, thank you!
this really big problem
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