Forum Security Cameras Wi-Fi Cameras Artifacts triggering motion capture at night with RLC-410WS

This topic contains 5 replies, has 4 voices, and was last updated by  Irwin 1 year, 6 months ago.

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  • #63290

    mc.benfield
    Participant

    Just installed my camera yesterday. Last night it was continually generating motion capture alerts. There were artifacts that I think are internal reflections related to the IR LEDs that were responsible.It isn't insects. I've set it for 2560 x 1440 resolution, 60 Hz anti-flicker, auto-exposure, auto-white balance, backlight off, 3D-NR off. The frame rate is at 20 fps. I attach a short clip of the kind of artifact I'm getting. I reduced the file size by downsampling to 720p.

    #63301

    Quella
    Participant

    To me, that looks like the dreaded spider web issue. I regularly need to use a broom and clean off the spider webs that get created, or set the motion sensitivity high enough in the night to prevent them from triggering a motion event. You will be amazed how quickly spider figure out that the night vision LED are a good attractor of insects, etc, So webs come quickly and often are much more visible at night and not in the daytime. Check the camera as spiders often build between the sun shield at the top of the camera to the bottom, crossing the lens. If you search for how to address spiders on outdoor cameras, you will get many options, but I have not found any that work well.

    That is what it looks like to me based on the short movie you have attached.

    Currently deployed covering horse stables and home
    (01) - 16-port POE NVR
    (14) - RLC-410B POE
    (01) - RLC-423 POE
    (01) - RLC-C2
    (01) - RLC-Keen
    (01) - Argus

    #63303

    mc.benfield
    Participant

    Thanks. I thought that too initially but the camera is free of any spider webs and it had only been installed for a few hours prior. I did another examination and can't see any spider webs. I thought perhaps there was some clear protective film over the lens that I hadn't removed but no sign of that either.

    #63351

    Quella
    Participant

    Use a fine soft cloth and clean the lens cover, the whole front section of the device including below the sun shield. You will not see the webs that are very fine/thin with your eyes unless you are right up to them. Ever other day I go out with a soft broom, in the Summer, and brush them off and the cameras are clear. Just based on how the image moves up and down, it still makes me think webs. Remember, they are right next to the lens, so they only need to be very small to have a big impact in your image quality.

    Currently deployed covering horse stables and home
    (01) - 16-port POE NVR
    (14) - RLC-410B POE
    (01) - RLC-423 POE
    (01) - RLC-C2
    (01) - RLC-Keen
    (01) - Argus

    #63604

    bkfitz
    Participant

    I see this regularly as well... wish there was a good solution.

    #115512

    Irwin
    Participant

    I have several cameras inside my house that do the exact same thing.

    I have no idea how to fix it

    Thanks. I thought that too initially but the camera is free of any spider webs and it had only been installed for a few hours prior. I did another examination and can't see any spider webs. I thought perhaps there was some clear protective film over the lens that I hadn't removed but no sign of that either.

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