Forum Security Cameras Wire-Free Cameras Argus PT and Argus 2 conecting to WiFi distant few meters

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 6 months, 3 weeks ago.

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  • #1291880

    BatMan
    Participant

    I have 4 cameras (3 Argus PT and 1 Argus 2) connected to my Wifi Repeater (connected to the home LAN network via cable) which are a few meters away but every now and then they lose the connection and then resume it shortly after.

    The Wifi Repeater is located inside a small wooden house

    1 Argus 2 is inside the house itself no more than 3 meters from the repeater

    1 Argus PT is positioned on a pole 4 meters above the ground just outside the wooden house

    1 Argus PT is attached to the outer wall of the log cabin

    1 Argus PT is positioned next to another concrete house wall 6-7 meters away from the Repeater

    The Repeater has a 2.4 GHz Wifi network and a 5 GHz WiFi network with different name (to avoid problems if both networks have the same name)

    Obviously all the cameras are connected to the Repeater's 2.4 GHz Wifi network (since they only support 2.4 GHz)

    Nearby there are other 2.4 GHz Wifi networks but with very weak signal because they are far away and therefore do not affect the 2.4 GHz signal of my Repeater.

    All cameras have 90-100% battery when disconnecting from Wifi (so it's not power problem)

    Possible solutions?

    #1292691

    Cynthia
    Keymaster

    Could you please submit this issue to https://reolink.zendesk.com/hc/en-us/requests/new and provide the UID? Our support team needs to check some detail with you.

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