Forum Security Cameras Wire-Free Cameras Argus 2 problems with multiple wireless access points

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 7 months, 4 weeks ago.

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  • #1256649

    MrArgus
    Participant

    Hello all,

    I've some curious problems with my Argus 2.

    It looks like I can't connect to it because the camere itself is connected to another access point (same SSID, connected network) then my phone (iPhone).

    I do have a Sophos UTM firewall with 2 access points connected to it:
    If the Argus 2 is connected to access point A I can connect with my phone to it.
    If the Argus 2 is connected to access point B I cannot connect to it.

    Bot access points are broadcasting the same wireless network just with different channels to avoid problems because of the overlapping. This wireless network is bridged to my local network. I can ping the Argus 2 whether it is connected to access point A or B. But only can connect to it via app, if it is using access point A. In the management console of the Sophos UTM I can see the connection to access point A or B. It has always a good signal strenght. I also have other network devices which can crossconnect from access point A to B or vice versa.

    Is there some sort of access restriction on the Argus 2?
    Maybe this is a bug?

    Regards

    #1259653

    Cynthia
    Keymaster

    Please contact https://reolink.zendesk.com/hc/en-us/requests/new. We need to check more details with you.

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