Forum Security Cameras Wi-Fi Cameras Argus 2 not working without Internet access

This topic contains 3 replies, has 3 voices, and was last updated by  JKB96 2 months ago.

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  • #560994

    daniel d
    Participant

    Hello,
    I have just installed an argus 2. I noticed that the camera is connecting to amazonaws , according to wireshark and my router's logging, the live view between my phone and camera is not done directly but trough the internet. (see logs attached) As soon as I'm blocking the cam's Internet access, I can't reach the live view either.

    So basically what it's doing:
    Camera — > Internet (Amazonaws) –> My mobile phone

    instead of:
    Camera — > My mobile phone

    Why? Is this a bug or a feature? If this is a feature, I'm returning the camera.

    Kind Regards,
    Daniel

    Attachments:
    1. reolink.log_.txt
    #561619

    Crimp On
    Participant

    I believe you are correct. The battery operated cameras do not have a way to view video separate from the Reolink Client program (Mac or PC) and the Reolink ”app”, which uses the Amazon Cloud.

    Not the camera for you. My guess is that most of the battery powered cameras function this way.

    #562566

    daniel d
    Participant

    Too bad that reolink states otherwise.
    https://support.reolink.com/hc/en-us/articles/360006943713-Whether-Reolink-Battery-powered-Cameras-Can-Work-without-WiFi-or-Internet-Connection?source=search

    What I don't understand is, why streaming to the cloud first and then coming back to my local network. Never mind, it was just a rhetorical question.

    This device is clearly not working as advertised, that is the reason it's going back: I've already contacted the support.

    #609580

    JKB96
    Participant

    Same issue here. I was wanting to utilise VLAN's and firewall it off along with my PoE Camera's.

    It does seem to be by design , contacted support did not get anywhere and sent screenshots of it connecting to Amazon – I was told to connect it to the internet to fix my issue... great.

    It's a shame as apart from this issue the Camera is brilliant.

    • This reply was modified 2 months ago by  JKB96.
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