Forum General Discussion Suggestion Box [Argus 2 – Feature request] Notification and pre-trigger footage

This topic contains 1 reply, has 2 voices, and was last updated by  Carl 5 months, 1 week ago.

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  • #147870

    subskip
    Participant

    Hello,

    I’ve noticed that there is about a 10-minute delay between a camera record trigger and the actual notification being sent to the Android app. Can this be addressed?

    Also, it would be nice to have pre-trigger footage to show the complete picture of what the trigger was. By the time the camera starts recording, whatever triggered it is no longer in view. Other systems provide this feature.

    So far, I am happy with the Argus 2 at this price point.

    Thanks!

    #148251

    Carl
    Keymaster

    Hi Subskip,

    Thanks for your suggestions!
    For the delay, 10 minutes is abnormal. We suggest you may change a network to check, the delay should be caused by the network issue but not the camera or the app. Also, we’d improve the server performance in the future to make it better.

    For the pre-trigger footage, it will ask the camera to keep recordings and save a piece of recording into the buffer, it will drain out the battery soon and due to the hardware limit, we cannot do that. If you need the pre-trigger footage, we suggest you may choose the RLC-410W and use it with a micro SD card.

    Have a nice day!

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