Forum Security Cameras Wire-Free Cameras Argus 2 battery not weatherproof?

This topic contains 1 reply, has 2 voices, and was last updated by  Cynthia 1 week, 6 days ago.

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  • #475044

    hug com
    Participant

    Hi
    Argus 2 is supposed to be weatherproof – IP65.
    There has been a storm yesterday and today I noticed my camera was off.
    When checking the camera, I realised the battery was full of water!
    The rest of the camera seems ok but the battery is a disaster.
    I opened it and realised the joint is too small to block any water.
    How can you sell a weatherproof camera with a battery that is not weatherproof?
    I hope support will at least replace the battery but I'm fearing it will be flooded at next storm so I would prefer another camera model which is fully weatherproof.
    Has anyone had any bad experience with water on Argus 2 or other supposedly weatherproof cameras?

    #475602

    Cynthia
    Keymaster

    In that case, it's recommended to send an email at support@reolink.com
    Reolink technical support will follow up the issue via email.
    Thank you and have a nice day.

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