I am looking for a new firmware for my 5MP RLC-410, on the Reolink website is only firmware for the 4MP camera.
hope you can help me 🙂
Same for me.
How about it? Please let us know. I have 8 of the RLC-410-5MP cameras and one of them is acting up after power failures. I’d really like to try a new firmware if available. The camera works 99% of the time just fine. Please just let us know something about timetable etc for firmware?
Ditto. Not willing to have devices exposed to the WAN if the firmware isn’t maintained. Please don’t make me regret buying these RLC-410-5MP cameras!
Hi, thanks for your message and sorry for that, we haven’t released the new firmware for the 5MP cameras. If you got any issues with the camera, please contact us at support.reolink.com and we’d help you to solve it soon.
Poor service Reolink. I see there is new firmware 11/03/19 for the 5MP 410 but only if it is hardware version 51316 at
But I only found that link by absolute fluke when clicking on the support tab. The link is NOT where all firmware should be http://www.reolink.com/firmware
Hi, after updgrade, the cam is totally instable , Synology SS disconnected continually.
I’m seriously thinking of returning it
I have the same problem. I Could not find a firmware update for RLC-410-5MP. Contacted support and they sent me the link below. Not sue why its so hard to find? I too am having issues with motion sensor. Keeps alerting no matter the settings.
NO way to turn it off? Maybe firmware will help.
We publish all the new firmware in the Download Center on our website, you can find the firmware to upgrade there.
For the issue of frequent motion triggered, sorry for the bad experience, could you please take a screenshot of the record settings and send an email to the firstname.lastname@example.org? We will check it for you soon. Thanks.
Why isn’t there firmware upgrades for the RLC-423WS camera’s? Hardware version 3816M
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