Forum Announcements and News Firmware Upgrade 5MP RLC-410 firmware

This topic contains 10 replies, has 9 voices, and was last updated by  Carl 2 months, 2 weeks ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #143462

    kimlynggaard
    Participant

    Hey.

    I am looking for a new firmware for my 5MP RLC-410, on the Reolink website is only firmware for the 4MP camera.

    hope you can help me 🙂

    best regards
    Kim

    #146757

    Wesley
    Participant

    Same for me.

    #150460

    marko riihimaki
    Participant

    How about it? Please let us know. I have 8 of the RLC-410-5MP cameras and one of them is acting up after power failures. I’d really like to try a new firmware if available. The camera works 99% of the time just fine. Please just let us know something about timetable etc for firmware?

    #154971

    klamathjohnson
    Participant

    Ditto. Not willing to have devices exposed to the WAN if the firmware isn’t maintained. Please don’t make me regret buying these RLC-410-5MP cameras!

    #158835

    Carl
    Keymaster

    Hi, thanks for your message and sorry for that, we haven’t released the new firmware for the 5MP cameras. If you got any issues with the camera, please contact us at support.reolink.com and we’d help you to solve it soon.

    #228254

    DJFunky
    Participant

    Poor service Reolink. I see there is new firmware 11/03/19 for the 5MP 410 but only if it is hardware version 51316 at
    https://support.reolink.com/hc/en-us/articles/360008850853-03-11-2019-Firmware-for-Reolink-IP-Cameras-IPC-51316M-IPC-51516M-

    But I only found that link by absolute fluke when clicking on the support tab. The link is NOT where all firmware should be http://www.reolink.com/firmware

    #229087

    Luca
    Participant

    Hi, after updgrade, the cam is totally instable , Synology SS disconnected continually.
    I’m seriously thinking of returning it

    #239661

    gssm
    Participant

    I have the same problem. I Could not find a firmware update for RLC-410-5MP. Contacted support and they sent me the link below. Not sue why its so hard to find? I too am having issues with motion sensor. Keeps alerting no matter the settings.
    NO way to turn it off? Maybe firmware will help.

    https://support.reolink.com/hc/en-us/articles/360008850853-03-11-2019-Firmware-for-Reolink-IP-Cameras-IPC-51316M-IPC-51516M-

    #240076

    Carl
    Keymaster

    We publish all the new firmware in the Download Center on our website, you can find the firmware to upgrade there.
    For the issue of frequent motion triggered, sorry for the bad experience, could you please take a screenshot of the record settings and send an email to the support@reolink.com? We will check it for you soon. Thanks.

    #240870

    markspaw
    Participant

    Why isn’t there firmware upgrades for the RLC-423WS camera’s? Hardware version 3816M

    #240901

    Carl
    Keymaster

    The latest firmware of RLC-423WS is under the category of 08/14/2018 Firmware for Reolink IP Cameras (IPC_3816M), you can click to find the firmware to upgrade.

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